FinTech
Billing & subscription backoffice
3× faster reconciliation · −27% billing errors
The challenge
The finance team was reconciling Stripe data manually in Google Sheets every month — a 3-day process that regularly produced discrepancies and delayed revenue recognition. One mis-matched invoice had already triggered a customer dispute. The risk of a larger error was growing with each new pricing tier they added.
What we built
We built a custom billing backoffice integrated directly with Stripe and their internal usage database. Subscription lifecycle management, usage metering, and revenue-recognition workflows all run through the same UI. A dedicated RevOps view gives finance and leadership a live read on MRR, churn, and cohort performance — no spreadsheet exports required.
- Subscription lifecycle UI: plan changes, cancellations, renewals, and dunning
- Usage metering and reconciliation against Stripe and internal usage DB
- Invoicing and revenue-recognition workflows with audit logs
- RevOps views: MRR, churn, and cohort reporting for finance and leadership
Results
- 3× faster monthly reconciliation — from 3 days to under 1 day
- −27% billing errors quarter-over-quarter since launch
- Finance team closes month-end 2 days earlier
- Zero revenue-recognition disputes in the 6 months following launch